Research & Reports on AI in Healthcare

A comprehensive analysis of AI adoption across dental, chiropractic, audiology and medical clinics in the UK. Includes data on missed call rates, patient satisfaction scores, and ROI from AI reception deployments.

• 500+ clinics surveyed across 12 specialties
• Average 23% increase in booking conversion reported
• ROI data from real deployments
• Sector-by-sector breakdown

This whitepaper explores why a purely AI or purely human model fails clinics — and why the hybrid approach consistently outperforms both. Includes case studies from UK clinic groups.

• Comparative analysis of AI-only vs hybrid models
• Patient preference data from 2,000+ respondents
• Real clinic case studies from the UK
• Implementation framework included

A plain-English guide to using AI phone systems in a GDPR-compliant way. Written for practice managers, not lawyers — covering consent, data storage, SAR obligations, and audit trails.

• ICO guidance interpreted for clinic owners
• Sample Data Processing Agreement checklist
• Consent script templates included
• CQC-aligned record-keeping guidance

Research into the financial impact of missed calls across UK private healthcare. Breaks down the revenue per missed call by specialty and models the cumulative impact over 12 months.

• Revenue-per-missed-call data by specialty
• 12-month cumulative impact modelling
• Benchmarks for call answer rates
• Quick-win action plan included